Prime Access: The Amazon Journey Behind Your Order

Prime Access: Follow the Journey Behind Every Amazon Order & Eat Like an Athlete at the Elite Olympic Training Center

From the hum of automation to the heartbeat of athletic ambition, this one-of-a-kind DayTripper excursion celebrates the spirit of progress in all its forms.

IMPORTANT: This tour requires moderate to significant physical activity.

This trip involves extended periods of walking at a steady pace (over one mile total) and multiple stairways, approximately 75 steps up and 75 down. Additionally, there are periods of standing without opportunities to sit or rest during the guided portion. The Olympic Training Center also requires walking on inclines and uneven terrain. Guests must be able to keep pace with the guides in all portions of the walking tours. If you have mobility concerns, please contact our office in advance so we can help determine whether this experience will be comfortable for you.

Have you ever marveled at how Amazon manages to deliver nearly anything to your doorstep—sometimes within mere hours?

Amazon has transformed the way we shop, ship, and receive goods, and now you have the rare opportunity to see it all in action. Step inside the Otay Mesa Amazon Fulfillment Center on an exclusive 90-minute docent-guided tour, where you’ll witness a portion of Amazon’s fulfillment operations up close. From warehouse shelves to sorting stations, watch as orders—maybe even one of yours!—move through a seamless system that blends human expertise with advanced robotics and cutting-edge automation. During the tour, you’ll experience the remarkable scale of operations, where over one million packages are processed daily during peak seasons, and learn how technology and teamwork come together to deliver orders with lightning speed.

Designed for curious minds, this tour goes beyond the headlines to reveal the ingenuity, precision, and dedication that power Amazon’s fulfillment network. You’ll gain an insider’s perspective on how each item is carefully handled and prepared for shipment to customers around the world, offering a rare glimpse into one of the most influential companies of our time. Whether you’re fascinated by modern logistics, the marvels of automation, or simply want a closer look at the people and systems behind your everyday orders, this tour promises an engaging experience.

Meanwhile, at the Elite Olympic Training Center, you’ll enjoy a behind-the-scenes orientation tour of the facility that has produced nearly 100 Olympic Gold medalists, gaining insight into the training environment of world-class athletes. As part of the visit, experience the “Eat like an Athlete” program, an all-inclusive lunch in the Dining Hall where you’ll sample the nutritious, carefully curated meals that fuel peak performance. This visit offers a unique opportunity to explore the heart of top-tier athletic preparation while enjoying a memorable and immersive experience.

Witness how innovation and determination—whether in machines that move millions or athletes who chase gold—come together to define what’s possible.

Amazon Safety Video

Elite Athlete Training Center

Tour Manager:* Nathalie d'Adelhart Toorop

Activity Level: Very High

This trip involves extended periods of walking at a steady pace (over one mile total) and multiple stairways, approximately 75 steps up and 75 down. Additionally, there are periods of standing without opportunities to sit or rest during the guided portion. The Olympic Training Center also requires walking on inclines and uneven terrain. Guests must be able to keep pace with the guides in all portions of the walking tours. If you have mobility concerns, please contact our office in advance so we can help determine whether this experience will be comfortable for you.

What's Included in the Tour Fare

• Round-trip luxury motor coach transportation from pickup locations throughout San Diego County

• Professional Tour Manager providing narration throughout the trip

• Complimentary bottled water and snacks on the coach

• Behind-the-scenes walking tour of Amazon Fulfillment Facility

• Orientation & walking tour of the Elite Olympic Training Center

• Cafeteria Lunch at the Elite Olympic Training Center

What's Not Included in the Tour Fare

• Cancellation Protection

• Gratuities for the Tour Manager and driver

How to Make a Reservation

Making your reservation is easy. Simply click the Book Now button above to select your date and confirm your space online, 24/7. You can also call the DayTripper Tours reservations department at (619) 334-3394 during business hours M-F, 9:00 a.m. to 3:00 p.m.

Know Before You Go

The Amazon tour is approximately 90 minutes long.

On the tour you will walk up and down at least 73 stairs, stand for long periods of time, and walk over 1 mile. There are no places to sit or rest during either tour.

Amazon Fulfillment Rules:

• What's allowed on the tour?

  You may bring your wallet, keys, and a transparent water bottle. They ask that you keep all cell phones, bags, and backpacks at home or on the bus, unless medically necessary. If you cannot leave these behind, their team will provide a safe location for you to leave these items for the duration of your visit. Outside food and drink are not permitted.

• Photography

  Cell phones are not allowed on the tour, and still photography is only permitted in designated photo spots in the lobbies. They ask that you leave your cell phones at home or on the bus; if you are unable to do so, they will provide a secure location for you to leave your cell phone and other personal belongings for you to collect after your tour.

• Identification

  Upon your arrival, your tour leader will ask for a government issued photo ID. Please ensure that guest information provided on your booking matches the guest's ID.

• Attire

      To ensure the safety, comfort, and security of all guests, visitors are required to follow a dress code while participating in warehouse tours. Guests must wear flat, closed-toed and closed-heeled shoes (no sandals, clogs, Crocs, or high heels). They recommend comfortable shoes or sneakers.

      Long pants are recommended for additional protection. Shirts must have sleeves (short or long). Visitor badges must be worn at all times for security and identification purposes (Amazon will issue breakaway-type lanyards upon check-in). Long hair must be pulled back to or above shoulder length. Loose-fitting clothing and accessories (such as long-hanging jewelry, scarves, or ties) are not permitted. Headscarves worn for religious reasons are permitted but must be tucked in securely. Other attire or head coverings worn for religious reasons are permitted, provided they do not create a safety hazard.

       Not Permitted:  Sandals, clogs, Crocs, high heels, or other unstable footwear; offensive or revealing clothing.

     The warehouse is an active work environment with moving equipment, shelving, and uneven surfaces. Appropriate attire, identification, and footwear help reduce the risk of injury and ensure security.

     Visitors who do not meet these requirements will not be permitted to join the tour.

14-Day Cancellation Deadline

• If you purchased the optional Cancellation Protection Plan (CPP) prior to the deadline, you can cancel your booking at any time for any reason and you'll receive a full refund of the tour fare.

• If you declined the CPP, you may cancel your reservation fourteen (14) or more days prior to the departure date to receive a refund less a $15 per person cancellation fee. Alternatively, when you cancel your booking fourteen (14) or more days prior to the departure date, you can avoid the cancellation fee by transferring the funds to another tour or a non-refundable voucher, which can be applied to any future excursion booked within one year of the original tour date. Bookings canceled within 14 days of the departure date are nonrefundable and nontransferable for any reason. Name changes on daytrips are always permitted at no additional cost.

* Tour Manager is subject to change without notice.